Measuring Performance

Managing an effective environmental program often requires measuring success and communicating metrics to customers and organizational leaders. Iowa State University has reluctantly waded into this quagmire and shares its experience establishing strategic goals, identifying leading and lagging indicators, discussing the spectrum of possible endpoints, and selecting appropriate measures of success.

Track B
Location: Pine Room Date: August 6, 2019 Time: 8:30 am - 9:15 am Clay Miller